FAQ

Who are Villas Formentera?

Established in 2012 Villas Formentera is a villa booking agency with a personal touch. Designed for villa owners and established agencies with charming, quality villas to rent. We take the hassle out of renting a property for holidays on the beautiful island of Formentera. Our website makes finding and booking a villa a simple pleasure.

Do you have other luxury villas to offer?

Yes. Some of our large exclusive luxury villas are not displayed on our website for privacy reasons so please contact us with your requirements and we will email the brochures to you.

Why should I book through you?

• Handpicked by us – We only accept villas that are nice, inspiring, unique and have an island vibe, saving you hours of time scrolling through hundreds of poor quality villa’s to find a decent one.
  
• Approved – All of the villa’s listed on our website have been checked and approved, giving you peace of mind that the villa’s exist and the owners are genuine. We have currently taken bookings for ALL of the villa’s listed on our website over the past years.
  
• Villa managers are based on the island and easy to contact should you encounter any problems while at the villa.
  
• Personal service – You get given a personal agent to ask/answer any questions from start to finish. No call centre or large office.
  
• Dedicated – We are a team of friendly approachable people and understand the importance of a stress free holiday in a comfortable villa within a stunning location. We make sure our guests are looked after.
  
• Easy to contact us – You can contact us by Email, Phone, WhatsApp or Messenger.

What is ‘Best price guarantee’?

Due to our commission structure with the property owner, we are able to beat the prices provided on all of the usual accommodation booking platforms. Which leaves more in your pocket to splurge in the islands mojito beach bars.

Price match!

If you do find it cheaper on another platform, we’ll match the price* and give you a voucher* with no expiry for future use. This can be used on villas in Formentera, Ibiza, Mallorca or Menorca.

How do I get to the island?

We have written a guide here on how to get to Formentera.

Will someone meet us on arrival?

Yes. Closer to your arrival, you will be sent all information that you will need including the house managers contact information for any questions before or during your stay.

What time can we check in?

Check-in is usually between 16:00 and 17:00 and check-out between 10:00 and 12:00 depending on each villa and how long they need to carry out a thorough clean between each stay. Please refer to your individual rental agreement for exact times.

Early check-in may be possible depending on the previous booking. It may also be possible to leave your bags at the villa until the changeover is complete and ready for your stay. Simply ask us before your arrival.

How do I make a booking?

• Search by the number of bedrooms needed or by all villas.
• Fill out the enquiry form
• We will email you back with prices & availability for your chosen dates. We will also send you a selection of any other suitable villas that meet your criteria.
• Confirm back to us that you would like to book.
• Once we confirm your booking, we will email you a rental agreement & payment details for you to make the deposit of up to 50% to finalise and secure the booking. At this point, the dates will be blocked and the remaining balance will be due up to 8 weeks before arrival.

Can I pay by credit card or bank transfer?

Yes. Most of the owners & agents advertising villas on our website only have the facility for bank transfer however some can accept payment by credit card. Credit card payments will incur a small processing fee. Please refer to your individual rental agreement for more information.

What if I need to cancel?

Please see our terms & conditions for our company cancellation policy, however some agents have their own policies. Please refer to your individual rental agreement for more information.

COVID-19

In the extreme event of border closures, government lockdowns or flight cancellations due to Covid-19, you will be offered the opportunity to postpone your trip to a future date *Subject to the dates being available. There will be no extra charges for this unless you decide to choose a date which is more expensive.
A new rental contract will be produced free of charge.
For a selection of villas, it may be possible for a full refund of your original payment minus a cancellation fee.
Rest assured we are a personal company and will try and work between the villa owner and the guest for the best outcome.

We recommend obtaining a travel insurance that covers you for any travel cancellations/loss of accommodation fees or illness during pandemics including Covid-19.

What is tourist tax?

All visitors to Spain & the Spanish islands are required to pay a tourist tax upon arrival, being € 2.20 per person per day during high season (May to November) and € 0.55 per person per day during low season. This only applies for persons of 16 years and older.
This is an separate charge and is not included in the total villa rental unless specified on the rental agreement.

Can we arrange food & drinks to be at the villa on arrival?

Yes. So you can choose exactly what you would like, we recommend shopping online before your arrival for it to be at the villa when you arrive.
– Supermercado Online Formentera
Please contact us first to make sure there will be someone at the villa to take the delivery.

Can I book extra services like flights, car or boat hire through you?

We specialise in villa bookings only, however we have a list of recommended services that you can book direct with. Please see the extra services below.
For other services i.e chef, babysitting, maid service etc, each villa has their own services that will be available for you if you ask us once the villa has been booked. We can arrange these for you.

Can you find us a villa on another Spanish Island?

Yes. We offer a complimentary ‘find a villa’ service. Please see our sister site White Island Villas with stunning villas in all 4 of the Balearic Islands. Ibiza, Mallorca, Menorca & Formentera.

Car hire

If you are looking to rent a car in Formentera, we recommend Rentalcars.com as they have a good selection of cars to choose from.
It is advised to purchase Excess Liability insurance, which will cover the cost of your excess if you need to make a claim.

Ferry services

Many ferry companies operate a service to Formentera from Ibiza.  The main companies operating these faster services are, Mediterranea Pitiusa, Balearia and Transmapi. All are a similar price and leave from Ibiza port every 1-2 hours.

Catering & Chef hire

We work with a catering company that organise any chef services that you need at your holiday villa.
Please contact us with your requirements and we will put you in direct contact with the company for you to arrange the finer details.

Private water taxi to Formentera & Ibiza

Why not travel in style from Ibiza port to the port of Formentera and begin your trip with a little luxury.

Or if you need to get to back to Ibiza for a party, shopping or just having dinner, hiring a water taxi can be the quickest and easiest way to get there, at any time of the day or night. We recommend Hotfish water taxi ibiza. They have two 12 meter RIB speed boats that can carry 11 people each (22 people total) to or from Formentera at any time you wish, 24 hours a day, 7 days a week.

Prices from 65€ per person each way. Email us here to book.

Massage

If you want a fully relaxing holiday, why not have highly recommended local masseuse, Patricia Basso give you a massage in the comfort of your own villa?

Patricia has been living and working in Formentera for over 10 years and mixes her own aromatic oils with herbs from the island. She has perfected her Thai Massage technique in Chiang Mai, Thailand and can also perform Ayurvedic massage or theraputic massage depending on your requirements. 

Email Patricia here to book a massage or ask her a question. Please quote “Villas Formentera” in your message when inquiring. Visit her website here.